outgoing Mail Setting
This module is used to set the outgoing mail id,password for receive the customer issue mail.
To create a new outgoing mail setting
Go to the left sidebar and select service Tickets > click on Outgoing mail setting > click on icon.
After opening popup modal , fill in the all the details as follows :
- Select email service status enable or disable.
- Enter Email From Name.
- Enter Email Driver.
- Enter Email Host.
- Enter Email Port.
- Enter Email Username.
- Enter Email Password.
- Select Email Encryption such as SSL,TSL,False.
- Enter Email From Address.
- Click on Save Button.
To edit a outgoing mail setting
Go to the service Tickets > click on outgoing mail setting > click on icon.
- After open popup modal and change any details per your requirements.
- After Click on update Button.
To delete a outgoing mail setting
Go to the service Tickets > click on outgoing mail setting > click on icon.
- After display SweetAlert confirmation then click yes so delete outgoing mail setting otherwise click on cancel.
To configure a outgoing mail settings.
Go to the service Tickets > click on Ticket configuration.
- after click on email to ticket settings.
- after click on add account and open model fill all details and select the outgoing mail server.
- after click on save and complete the configuration of outgoing mail setting.