Setting Configuration

Setting Configuration consist of three types of settings

  • Edit Settings.
  • Notification Settings.
  • Device Notifications Settings

To configure

Go to the CONFIG > Settings.

Application-Settings-ITM

  • click on Edit Settings button.
  • Click the Plus button so expand Settings to change the current settings
  • Once done.
  • Click on Update settings to proceed.

Edit Settings

1.General Settings :

Site Name, Logo, Branding, Currency, Default Mail Address for alert, Accessory Checkin,Header color,Term and condition can manage here.

2. 2FA Settings :

2FA authentication enable/disable and with the email, phone, and app can manage here.

3. Device Settings :
  • Asset ID, Devices Custom Fieldset, Licenses Custom Fieldset, Accessories Custom Fieldset, Component Custom Fieldset, Consumable Custom Fieldset, SEZ Custom Fieldset, Block Device Intimation Users, Days for NI Device not Detected, Location Configuration, Department Configuration , Department Configuration,Cost Earned etc.
  • Bar Code settings,
  • EULA settings can manage here.
4. LDAP Settings :

LDAP name, Credentials, Version, server, integration,SSL certificate validation,Bind Username,Bind Password, Authentication query, Employee Number, Email etc. can manage here.

edit_setting

Notification Settings

  1. Ticket Module Notifications
  2. Device Module Notifications
  3. User Module Notifications
  4. Whatsapp Notifications
1.Ticket Module Notifications :

New Ticket Created , Ticket Reopened , Ticket Commented, SLA breacheed etc can managed here.

2.Device Module Notifications :

Device Check-in , Device Checkout can managed here.

3.User Module Notifications :

New User Added , User Detected can managed here.

4.Whatsapp Notifications :

Enable and Disable Whatsapp Notifications managed here.

notfication-setting

Device Notification Settings

1. Device Module Notifications:

Device Check-in , Device Checkout, NI Not Detected, Days For NI Device Not Detected can managed here.

device-setting