Introduction Service Desk Service Tickets Dashboard Back

Dashboard

To view the dashboard

Go to the left sidebar and select Service Tickets > Click on Dashboard.

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In the dashboard, Top Performer is determined based on the feedback given by the end user for the resolved tickets.

Click on the Request Dashboard Tab.

you can view the all ticket related graph such as Locationwise Unassigned Tickets,Locationwise SLA Breached Tickets etc.. td2

Click on the Task Dashboard Tab.

you can view the count of task and display graph of related task such as Category-wise Ticket Tasks,Tasks Total(Status wise),Total Task & completed Task & Incompleted Task & Breached Task (Month wise) etc..

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